Accessibility Statement.

1. Our commitment

Heritage Wood Revival is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to the design and development of this website.

Accessibility is not a checkbox for us. It is part of doing business honestly — the same reason we send written condition reports and clear care instructions rather than relying on verbal explanations.

2. Standard we follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Conformance with WCAG 2.2 Level AA means, in practice:

• Text meets minimum contrast ratios against its background.
• All interactive elements are reachable and operable with a keyboard alone.
• Images carry descriptive alternative text where they convey information.
• Form fields have visible labels and clear error messages.
• Content can be zoomed to 200% without loss of function.
• Motion and animation respect the user's reduced-motion preference.

3. Measures we take

To maintain accessibility on this site, we:

• Include accessibility as a requirement in every page we build or revise.
• Test the site with keyboard-only navigation and with the VoiceOver and NVDA screen readers.
• Use semantic HTML landmarks so screen readers can jump between regions.
• Respect the operating system's reduced-motion setting.
• Provide visible focus outlines on every interactive element.
• Ensure all forms can be completed without a mouse.
• Review the site periodically for accessibility regressions.

4. Known limitations

Despite our best efforts, some limitations may exist. We are aware of the following, and are working to address them:

• The embedded Google Map on our Contact page is provided by a third party and may not fully meet accessibility standards. A text-based address and directions are provided on the same page as an alternative.
• Some older photographs in our portfolio may not have fully descriptive alternative text. We are revising them as we review each page.
• Google Fonts is served from an external domain. If the font fails to load, the site falls back to system fonts that remain fully legible.

If you encounter a barrier that we have not listed, please tell us using the contact information below.

5. Physical workshop accessibility

Our atelier at 2284 Old Middlefield Way, Mountain View, is a converted warehouse. The main entrance and consultation area are step-free and wheelchair accessible. Parking is available directly in front of the loading bay, and there is a level path from parking to the entrance.

If you require any specific accommodation for a visit — seating, additional time, an interpreter, or a quieter meeting space — please let us know in advance and we will arrange it.

6. Feedback

We welcome your feedback on the accessibility of this website and of our workshop. If you encounter a barrier, please contact us:

We aim to respond to accessibility feedback within 5 business days, and to resolve any confirmed barrier within 30 days where technically possible.

7. Enforcement

If you are not satisfied with our response to an accessibility concern, you may escalate the matter to the California Department of Fair Employment and Housing, or to the U.S. Department of Justice. We would always prefer the chance to resolve the issue directly first.