Client Voices · 1991 – 2026

Thirty-five years of quiet testimonials.

Most of our work arrives through a referral — a friend who had a table restored, a designer who trusts the finish, a neighbour who watched a floor come back to life. What follows is a small selection of those voices.

4.9/5
Average client rating
98%
Referral & repeat clients
2,840+
Pieces restored since 1991
0 returns
Restoration reworks requested
"They sent me a sample board before touching the table. I picked the lighter sheen, they adjusted once, and the finished piece looks exactly as I hoped. Nothing felt rushed or hidden."
JM
Julia Mercer
Los Altos, CA
Furniture · Dining table
"Our 1908 Edwardian had a herringbone floor three other shops refused to touch. Heritage matched the original pattern board for board. The dust control was flawless — you would not have known they had been in the house."
DR
David Richardson
San Francisco, CA
Parquet · Herringbone
"We hold three generations of family furniture. They were the only craftsmen who understood we did not want it looking new — we wanted it looking like ours."
AS
Amelia Stone
Berkeley, CA
Conservation · Family collection
"After a kitchen fire, they recovered our entire dining set. Every surface, every joint — and the insurance documentation was complete and accepted on the first pass."
EP
Elizabeth Park
Orinda, CA
Damage · Smoke restoration
"Our Napa hotel's lobby woodwork had not been touched in decades. They phased the work over four weeks — guests never noticed we were there. Outstanding coordination."
RH
Robert Hallam
Napa, CA
Commercial · Hotel lobby
"I brought a photo from a design magazine and asked if they could match the finish. Three sample boards later, we had an exact match. My client thought we bought a new piece."
SL
Sofia Laurent
Berkeley, CA
Finishing · Interior designer
"I bought a mid-century Danish sideboard at an estate sale for $300. They spent six weeks with it. It is now the best piece in the house — and I know exactly what happened to every square inch."
TB
Thomas Benedict
San Mateo, CA
Furniture · Mid-century
"Versailles parquet in our 1912 Hillsborough house, damaged by carpet tacks and forty years of neglect. They matched every single board. You cannot tell where the repairs are."
CG
Caroline Grant
Hillsborough, CA
Parquet · Versailles
"The condition report they prepared for my 1840s armoire was more thorough than my own insurer required. Eleven pages, with photographs I have since used for insurance and appraisal."
NH
Nathan Hayes
Portola Valley, CA
Conservation · Condition report
"Thirty-four tables refinished overnight, four nights in a row. We opened at 11am each morning without a single hiccup. Remarkably professional."
MC
Marco Conti
San Francisco, CA
Commercial · Restaurant
"A burst pipe flooded our dining room on a Sunday. They answered the phone themselves, talked me through the first hour of triage, and had someone on site before noon the next day."
LM
Laura Mitchell
Los Altos, CA
Damage · Emergency response
"They refused to rush the finish even when I asked. Three weeks of curing, they said — and they were right. Two years later, not a single mark on the surface."
PT
Priya Thakkar
Mountain View, CA
Finishing · Hardwax oil
"Four generations of my family have eaten at this table. When it started wobbling I was afraid to move it. They took it apart, found the original 1890s joinery, and put it back together with hide glue."
GH
Grace Hollis
Palo Alto, CA
Furniture · Heirloom table
"The estimate I received was detailed enough that I could compare it to two other quotes. Theirs was not the cheapest — but it was the only one where every line item made sense."
BN
Brian Novak
San Jose, CA
Parquet · Full home

Referrals first, platforms second.

Ninety-eight percent of our work arrives through word of mouth. The reviews below appeared publicly on Google, Yelp, Houzz, and Nextdoor between 2023 and 2026. We do not solicit or filter them.

Google Reviews
4.9 / 5
212 reviews
Yelp
4.8 / 5
94 reviews
Houzz
5.0 / 5
38 reviews
Nextdoor
Recommended
146 neighbours

Add your piece to the story.

Every review above began with a conversation about a piece of wood. Bring yours — or send a photograph — and see what is possible.

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